Job Title: 3317 Inside Sales Associate
Department: Contract Sales
Reports To: Contract Sales Manager
FLSA Status: Non-Exempt
Prepared By: Brent Hanby
Prepared Date: January, 2006
Approved By: Danny Funderburg
Approved Date: April, 2006

Summary Receives and processes orders from contractors and outside sales. Enters order and delivery information into the computer system. Monitors order status and responds to status inquiries.
Essential Duties and Responsibilities include the following. Reporting relationships, work assignments, and work schedules are subject to change to meet company needs and business requirements. Attendance at work is an essential function of this job and teamwork and project supervision are required for proper job performance. Other duties may be assigned.

• Handles inbound calls from contractors and outside sales to place orders. Understands material requirements and customer budget and functional requirements.


• Enters customer order into computer system and coordinates product delivery.


• Orders and/or ensures materials are in stock so they are available for delivery.


• Investigates and resolves customer problems with product or deliveries.


• May develop quotes for customer packages and responds to contract pricing issues.


• May assist walk-in customers with order process.


• The position requires you to maintain a positive “can do” attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

Education and/or Experience
HS diploma or GED; or 1-3 mths related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability speak, read and comprehend English on a conversational level. Ability to comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to conduct basic mathematical skills (addition, subtraction, multiplication, division) Must also have the ability calculate figures and amounts such as discounts, units of measure, percentages.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have basic understanding of Microsoft Excel or data entry applications.
Other Skills and Abilities
Calculator; tape measure
Other Qualifications

Job Title: 4120 Senior Loader
Department: Contractor
Reports To: Operations and/or Yard Manager
FLSA Status: Exempt/Non Exempt
Prepared By: Brent Hanby
Prepared Date: January 2006
Approved By: Danny Funderburg
Approved Date: April 2006

Summary
Builds lumber loads by operating a forklift to complete orders for delivery. Unloads product from trucks and railcars and places materials in designated areas by performing or assigning the following duties.

Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Reporting relationships, work assignments, and work schedules are subject to change to meet company needs and business requirements. Attendance at work is an essential function of this job and teamwork is required for proper job performance. Other duties may be assigned.

• Reads customer order ticket, work order, shipping order, or requisition to determine building materials and/or related merchandise to be moved, gathered, or distributed.


• Builds loads by operating a forklift, transports building materials and related merchandise to staging area to create lumber load, places on the delivery vehicle in accordance with safety guidelines and standard operating procedures.


• Bands and labels bundle and returns completed ticket to guard shack.


• Moves building materials and related merchandise from receiving areas to designated warehouse, lumberyard or other designated storage areas.


• Assembles customer orders from stock, and/or custs lumber according to customer specifications and builds loads to be taken to job site or customer’s home.


• Records amounts of materials or items received or distributed.


• Stocks lumber, levels lumber, and cuts up warped lumber as required.


• Weighs or counts items for distribution within warehouse or lumberyard to verify accurate fulfillment of order.


• Compiles order tickets from customer specification


• Maintains inventory records.


• Performs preventative and general maintenance on vehicles and forklifts.


• Assists in maintenance of warehouse, lumberyard, or store facilities by picking up trash, sweeping floors, and other general custodial duties.


• Duties affect the safety of operation of motor vehicles in the transportation on public highways of passengers or property in interstate commerce.


• This position requires you to maintain a positive “can do” attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

Physical Demands
This position is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift/move 50 lbs.up to 100 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
This position is regularly exposed to moving mechanical parts and outside weather conditions - frequently exposed to wet and/or humid conditions and occasionally exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually loud.

Job Title: 4210 CDL Driver
Department: Contractor
Reports To: Operations Manager
FLSA Status: Non-Exempt
Prepared By: Brent Hanby
Prepared Date: January 2006
Approved By: Danny Funderburg
Approved Date: April 2006

Summary
Drives truck with capacity 26,001 pounds and up to transport building materials, and related lines of merchandise to and from specified destinations, such as railcars, trucks, job sites, residences, or NHCI warehouses, lumberyards or stores or over the road by performing the following duties.

Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Reporting relationships, work assignments, and work schedules are subject to change to meet company needs and business requirements.

• Attendance at work is an essential function of this job and teamwork and project supervision are required for proper job performance. Other duties may be assigned.


• Verifies load against shipping papers.


• Drives truck to destination.


• Prepares receipts for load picked up.


• Maintains truck and driver log according to state and federal regulations.


• Maintains telephone or radio contact with supervisor to receive delivery instructions.


• Loads and unloads truck. Verifies materials are those listed on ticket. Checks for damaged materials or merchandise.


• Inspects truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.


• Performs routine maintenance procedures such as checking oil, installing light bulbs, fuses, tire chains. Fuels truck as required


• Assists with maintenance of warehouse, lumberyard, or store facilities by picking up trash, stacking lumber and other custodial activities.


• Maintains good relationships and friendly business communication/interaction with customers and sub-contractors


• This position requires you to maintain a positive “can do” attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

Physical Demands
This job is regularly required to reach with hands and arms and talk or hear, frequently required to walk; sit; use hands to handle, feel and climb or balance. Occasionally required to stand, stoop, kneel, crouch, or crawl. The employee must regularly lift/move up to 50 lbs, frequently up to 100 lbs and occasionally more than 100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
This job is regularly exposed to moving mechanical parts and outside weather conditions. The job is frequently exposed to wet and/or humid conditions and high, precarious places. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and vibration. The noise level is usually loud.

Job Title: 4220 Non CDL Driver
Department: Contractor
Reports To: Operations Manager
FLSA Status: Non-Exempt
Prepared By: Brent Hanby
Prepared Date: January 2006
Approved By: Danny Funderburg
Approved Date: April 2006

Summary
Drives truck with capacity under 26,000 pounds to transport building materials, and related lines of merchandise to and from specified destinations such as railcars, trucks, job sites, residences, or NHCI warehouses, lumberyards or stores by performing the following duties.

Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Other duties may be assigned.

• Verifies load against shipping papers.


• Drives truck to destination.


• Prepares receipts for load picked up.


• Maintains truck and driver logs according to state and federal regulations.


• Maintains telephone or radio contact with supervisor to receive delivery instructions.


• Loads and unloads truck. Verifies materials are those listed on ticket. Checks for damaged materials or merchandise.


• Inspects truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.


• Performs routine maintenance procedures such as checking oil, installing light bulbs, fuses, tire chains. Fuels truck as required


• Assists with maintenance of warehouse, lumberyard, or store facilities by picking up trash, stacking lumber and other custodial activities.


• Provide any other assistance as needed to get the job done.
• This position requires you to maintain a positive “can do” attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

Physical Demands
This job is regularly required to reach with hands, arms, talk & hear. The employee is frequently required to walk; sit; use hands to handle, feel and climb or balance. The employee is occasionally required to stand, stoop, kneel, crouch, or crawl. The employee must regularly lift/move up to 50 lbs, frequently up to 100 lbs and occasionally lift/move more than 100 lbs. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
This job is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions and high, precarious places. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and vibration. The noise level in the work environment is usually loud.

Job Title: 3300 Sales Floor/Showroom Associate
Department: Home Center
Reports To: Department Manager/Store Manager
FLSA Status: Exempt
Prepared By: HR Factor
Prepared Date: January, 2005
Approved By: Brent Hanby
Approved Date: April, 2006

Summary Displays and sells various home building materials & related merchandise, including floor coverings, cabinets, doors & windows, appliances and/or lighting. Associate typically specializes in one or two areas.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Greets customer on sales floor and determines make, type, and quality of merchandise desired.


• Shows merchandise samples to customer. Explains qualities of various products such as composition, durability, functionality and installation requirements to support customer selection decision.


• Estimates cost and amount of material required, referring to customer's floor plans, blueprints or order.


• Prepares sales slip or sales contract and confirms delivery.


• Receives payment or obtains credit authorization.


• Maintains showroom samples, displays, and racks.


• Requisitions merchandise from stockroom.


• Uses computer database to research availability of merchandise. Processes orders.


• Responds to customer complaints and concerns about product installation, delivery and performance.


• Takes inventory of stock. May order, price and place inventory.


• The position requires you to maintain a positive “can do” attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

Qualifications Edu. &/or Experience
HS diploma or general education degree (GED); or 1 to 3 months related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, etc.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations.
Computer Skills
To perform this job successfully, knowledge of excel Spreadsheet software and/or exper.with on-line templates is preferable.
Licenses
Valid drivers license.
Other Skills and Abilities
Ability to read and interpret blueprints and drawings, skill interacting with customers and resolving customer complaints.
Other Qualifications
Previous experience in understanding product specifications and installation requirements is preferred. Reliable transportation.
Physical Demands The employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands and reach with hands and arms. The employee is occasionally required to sit; climb,balance and stoop, kneel, crouch, or crawl. The employee must regularly lift/move up to 10 lbs, frequently lift/move up to 25 lbs and occasionally lift/move up to 100 lbs. Specific vision abilities required by this job include close vision, distance vision and color vision. Occasionally required to travel by auto.
Work Environment The noise level in the work environment is usually moderate.

Job Title: 6120 Installer
Department: Various
Reports To: Various
FLSA Status: Non-Exempt
Prepared By: Brent Hanby
Prepared Date: January 2006
Approved By: Danny Funderburg
Approved Date: April 2006
Summary
Installs custom cabinets, countertops, or fireplaces, or gas logs, or hardware & locks, or mailboxes, or wire shelving/closet rods, or fencing & decking, or lastly, window/window repair. The position will be responsibile for the installation of one of these previously listed areas above.
.

Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Reporting relationships, work assignments, and work schedules are subject to change to meet company needs and business requirements. Attendance at work is an essential function of this job and teamwork and project supervision are required for proper job performance. Other duties may be assigned

• Installs custom cabinets, countertops, or fireplaces, or gas logs, or hardware and locks, etc.


• Checks functionality of cabinet doors and drawers, or gas fireplace, or hardware, locks etc. Makes adjustments as necessary to ensure item is properly functioning.


• Inspects delivery vehicle and performs preventative and general maintenance activities as required.


• Loads truck with items to be installed, required tools, hardware, and other work related materials.


• Reviews blueprints or diagrams, obtains installation instructions and directions from job supervisor, and make inquires regarding customer specifications.


• Unloads and sets up required tools, workspace, etc. Unloads items to be installed. Unboxes cabinets, countertops, fireplaces, hardware, etc.


• Completes preparatory steps of worksite and items being installed such as checking indoor temperature, cleaning installation area, measuring area and items being installed, etc.


• Completes all associated finish work. Reviews punch lists. Ensures entire installation job is completed to the satisfy action of the customer.


• Cleans work site. Reloads tools and related work materials. Completes all related paperwork.


• Provide any other assistance as needed to get the job done.


• National Home Center Culture requires individuals to maintain a POSITIVE "CAN DO" ATTITUDE and a willingness to do what ever it takes for the company to be successful.

Job Title: 4120 Senior Loader
Department: Contractor
Reports To: Operations and/or Yard Manager
FLSA Status: Exempt/Non Exempt
Prepared By: Brent Hanby
Prepared Date: January 2006
Approved By: Danny Funderburg
Approved Date: April 2006

Summary
Builds lumber loads by operating a forklift to complete orders for delivery. Unloads product from trucks and railcars and places materials in designated areas by performing or assigning the following duties.

Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Reporting relationships, work assignments, and work schedules are subject to change to meet company needs and business requirements. Attendance at work is an essential function of this job and teamwork is required for proper job performance. Other duties may be assigned.

• Reads customer order ticket, work order, shipping order, or requisition to determine building materials and/or related merchandise to be moved, gathered, or distributed.


• Builds loads by operating a forklift, transports building materials and related merchandise to staging area to create lumber load, places on the delivery vehicle in accordance with safety guidelines and standard operating procedures.


• Bands and labels bundle and returns completed ticket to guard shack.


• Moves building materials and related merchandise from receiving areas to designated warehouse, lumberyard or other designated storage areas.


• Assembles customer orders from stock, and/or custs lumber according to customer specifications and builds loads to be taken to job site or customer’s home.


• Records amounts of materials or items received or distributed.


• Stocks lumber, levels lumber, and cuts up warped lumber as required.


• Weighs or counts items for distribution within warehouse or lumberyard to verify accurate fulfillment of order.


• Compiles order tickets from customer specification


• Maintains inventory records.


• Performs preventative and general maintenance on vehicles and forklifts.


• Assists in maintenance of warehouse, lumberyard, or store facilities by picking up trash, sweeping floors, and other general custodial duties.


• Duties affect the safety of operation of motor vehicles in the transportation on public highways of passengers or property in interstate commerce.


• This position requires you to maintain a positive “can do” attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

Physical Demands
This position is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift/move 50 lbs.up to 100 lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
This position is regularly exposed to moving mechanical parts and outside weather conditions - frequently exposed to wet and/or humid conditions and occasionally exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually loud.

Job Title: 4210 CDL Driver
Department: Contractor
Reports To: Operations Manager
FLSA Status: Non-Exempt
Prepared By: Brent Hanby
Prepared Date: January 2006
Approved By: Danny Funderburg
Approved Date: April 2006

Summary
Drives truck with capacity 26,001 pounds and up to transport building materials, and related lines of merchandise to and from specified destinations, such as railcars, trucks, job sites, residences, or NHCI warehouses, lumberyards or stores or over the road by performing the following duties.

Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Reporting relationships, work assignments, and work schedules are subject to change to meet company needs and business requirements.

• Attendance at work is an essential function of this job and teamwork and project supervision are required for proper job performance. Other duties may be assigned.


• Verifies load against shipping papers.


• Drives truck to destination.


• Prepares receipts for load picked up.


• Maintains truck and driver log according to state and federal regulations.


• Maintains telephone or radio contact with supervisor to receive delivery instructions.


• Loads and unloads truck. Verifies materials are those listed on ticket. Checks for damaged materials or merchandise.


• Inspects truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.


• Performs routine maintenance procedures such as checking oil, installing light bulbs, fuses, tire chains. Fuels truck as required


• Assists with maintenance of warehouse, lumberyard, or store facilities by picking up trash, stacking lumber and other custodial activities.


• Maintains good relationships and friendly business communication/interaction with customers and sub-contractors


• This position requires you to maintain a positive “can do” attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

Physical Demands
This job is regularly required to reach with hands and arms and talk or hear, frequently required to walk; sit; use hands to handle, feel and climb or balance. Occasionally required to stand, stoop, kneel, crouch, or crawl. The employee must regularly lift/move up to 50 lbs, frequently up to 100 lbs and occasionally more than 100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
This job is regularly exposed to moving mechanical parts and outside weather conditions. The job is frequently exposed to wet and/or humid conditions and high, precarious places. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and vibration. The noise level is usually loud.

Job Title: 3317 Inside Sales Associate
Department: Contract Sales
Reports To: Contract Sales Manager
FLSA Status: Non-Exempt
Prepared By: Brent Hanby
Prepared Date: January, 2006
Approved By: Danny Funderburg
Approved Date: April, 2006

Summary Receives and processes orders from contractors and outside sales. Enters order and delivery information into the computer system. Monitors order status and responds to status inquiries.
Essential Duties and Responsibilities include the following. Reporting relationships, work assignments, and work schedules are subject to change to meet company needs and business requirements. Attendance at work is an essential function of this job and teamwork and project supervision are required for proper job performance. Other duties may be assigned.

• Handles inbound calls from contractors and outside sales to place orders. Understands material requirements and customer budget and functional requirements.


• Enters customer order into computer system and coordinates product delivery.


• Orders and/or ensures materials are in stock so they are available for delivery.


• Investigates and resolves customer problems with product or deliveries.


• May develop quotes for customer packages and responds to contract pricing issues.


• May assist walk-in customers with order process.


• The position requires you to maintain a positive “can do” attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

Education and/or Experience
HS diploma or GED; or 1-3 mths related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability speak, read and comprehend English on a conversational level. Ability to comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to conduct basic mathematical skills (addition, subtraction, multiplication, division) Must also have the ability calculate figures and amounts such as discounts, units of measure, percentages.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have basic understanding of Microsoft Excel or data entry applications.
Other Skills and Abilities
Calculator; tape measure
Other Qualifications

Job Title: 4220 Non CDL Driver
Department: Contractor
Reports To: Operations Manager
FLSA Status: Non-Exempt
Prepared By: Brent Hanby
Prepared Date: January 2006
Approved By: Danny Funderburg
Approved Date: April 2006

Summary
Drives truck with capacity under 26,000 pounds to transport building materials, and related lines of merchandise to and from specified destinations such as railcars, trucks, job sites, residences, or NHCI warehouses, lumberyards or stores by performing the following duties.

Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Other duties may be assigned.

• Verifies load against shipping papers.


• Drives truck to destination.


• Prepares receipts for load picked up.


• Maintains truck and driver logs according to state and federal regulations.


• Maintains telephone or radio contact with supervisor to receive delivery instructions.


• Loads and unloads truck. Verifies materials are those listed on ticket. Checks for damaged materials or merchandise.


• Inspects truck equipment and supplies such as tires, lights, brakes, gas, oil, and water.


• Performs routine maintenance procedures such as checking oil, installing light bulbs, fuses, tire chains. Fuels truck as required


• Assists with maintenance of warehouse, lumberyard, or store facilities by picking up trash, stacking lumber and other custodial activities.


• Provide any other assistance as needed to get the job done.
• This position requires you to maintain a positive “can do” attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

Physical Demands
This job is regularly required to reach with hands, arms, talk & hear. The employee is frequently required to walk; sit; use hands to handle, feel and climb or balance. The employee is occasionally required to stand, stoop, kneel, crouch, or crawl. The employee must regularly lift/move up to 50 lbs, frequently up to 100 lbs and occasionally lift/move more than 100 lbs. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment
This job is regularly exposed to moving mechanical parts and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions and high, precarious places. The employee is occasionally exposed to fumes or airborne particles; toxic or caustic chemicals and vibration. The noise level in the work environment is usually loud.

Job Title: 4320 Mechanic Shop
Department: Operations
Reports To: Operations Manager
FLSA Status: Both
Prepared By:HR Factor
Prepared Date: April 2006
Approved By: Brent Hanby
Approved Date: April, 2006

SummaryResponsible for the maintenance and repair of trucks, trailers, forklifts and other types of mechanical equipment performing the following duties.
Essential Duties and Responsibilities include the following. Reporting relationships, work assignments, and work schedules are subject to change to meet company needs and business requirements. Attendance at work is an essential function of this job and teamwork and project supervision are required for proper job performance. Other duties may be assigned.

• Performs preventative maintenance. Inspects vehicles and equipment for proper working order and safe operation.


• Repairs and performs required services on trucks, forklifts and other equipment.


• Performs diagnostic electrical system checks.


• Travels to job sites to perform necessary on-site repairs.


• Provides estimate on time required for repairs.


• Identifies parts needing replacement, order parts, and may pick them up.


• Reads tank fuel levels, orders fuel as necessary and prepares fuel reports.


• May perform driving duties if necessary.
• You need to maintain a positive "can do" attitude and a willingness to do whatever it takes to get the job done in a team effort for the Company to be successful.

• ASE Certification


• Forklift Certification


• Non-CDL license needed

• Knowledge of diesel engine mech operation


• Skill in performing preventative maintenance on diesel trucks, forklifts & other equip


• Ability to read & interpret tech info needed for repairs


• Ability to make mech adjustments


• Knowledge of elect